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Amazfit Balance

AmazFaces application for Android & iOS.

Moderators: asoo, Internal error, Watchmens

Rlh1963
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Amazfit Balance

Post by Rlh1963 »

I understand the GTR3 Pro and the new Balance have the same ppi. I have tried to sync some of the faces, but the Balance isn't listed in the app and the attempted install of a GTR3 Pro face just freezes. Can you adjust the app to recognize the Balance? Thanks
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Post by Xphyle1971 »

Rlh1963 wrote: 23 Sep 2023, 21:27
I understand the GTR3 Pro and the new Balance have the same ppi. I have tried to sync some of the faces, but the Balance isn't listed in the app and the attempted install of a GTR3 Pro face just freezes. Can you adjust the app to recognize the Balance? Thanks
I'm in the exact same situation! I can't get the app to recognize the Balance, so I'm unable to install any watch faces. I've got 3 other Amazfit watches and the app works just fine with them all.
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Post by Stas »

If I understand correctly, the program does not see the clock, then you need to check whether the visibility of the watch in Zepp is not turned off.
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Post by Xphyle1971 »

Stas wrote: 25 Sep 2023, 13:44
If I understand correctly, the program does not see the clock, then you need to check whether the visibility of the watch in Zepp is not turned off.
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Yes the app doesn't see the watch. Visibility is already turned on for me and the app still doesn't see it, but it sees all 3 of my other Amazfit watches. I think the app needs to be updated to support the Balance watch properly.
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Post by Stas »

Have you tried to connect by MAC address?
Xphyle1971 wrote: 25 Sep 2023, 21:20
Yes the app doesn't see the watch. Visibility is already turned on for me and the app still doesn't see it, but it sees all 3 of my other Amazfit watches. I think the app needs to be updated to support the Balance watch properly.
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Post by Xphyle1971 »

Stas wrote: 26 Sep 2023, 06:18
Have you tried to connect by MAC address?
Xphyle1971 wrote: 25 Sep 2023, 21:20
Yes the app doesn't see the watch. Visibility is already turned on for me and the app still doesn't see it, but it sees all 3 of my other Amazfit watches. I think the app needs to be updated to support the Balance watch properly.
Of course. It doesn't work. On 3 different phones. After researching, It appears that the watch is seen on APPLE iOS devices (in the AmazFaces app) but is NOT seen on Android devices.
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Post by SashaCX75 »

I want to try to create a watch face with parallax effect (background movement depending on the clock tilt). It works in the simulator, but I'm not sure it will work on a real device. If any of the watch owners are interested in this and are ready to participate in testing the watch face, please write in private messages.
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Post by GIK-Team »

SashaCX75 wrote: 26 Sep 2023, 20:42
I want to try to create a watch face with parallax effect (background movement depending on the clock tilt). It works in the simulator, but I'm not sure it will work on a real device. If any of the watch owners are interested in this and are ready to participate in testing the watch face, please write in private messages.
You can add your watch face to our catalog, where there are currently only a few watch faces available. This way, other watch owners can assist you in testing and provide feedback on how it performs on real devices. Feel free to upload it there, and let's see how the community responds!
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Post by Xphyle1971 »

GIK-Team wrote: 26 Sep 2023, 22:28
SashaCX75 wrote: 26 Sep 2023, 20:42
I want to try to create a watch face with parallax effect (background movement depending on the clock tilt). It works in the simulator, but I'm not sure it will work on a real device. If any of the watch owners are interested in this and are ready to participate in testing the watch face, please write in private messages.
You can add your watch face to our catalog, where there are currently only a few watch faces available. This way, other watch owners can assist you in testing and provide feedback on how it performs on real devices. Feel free to upload it there, and let's see how the community responds!
You know what would be helpful in testing? If you fixed the Android AmazFaces app so that it could actually work with the Balance watch on Android devices. It appears only the iOS Apple devices can detect the Balance watch currently based on posts here.
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Post by GIK-Team »

Xphyle1971 wrote: 27 Sep 2023, 12:50
You know what would be helpful in testing? If you fixed the Android AmazFaces app so that it could actually work with the Balance watch on Android devices. It appears only the iOS Apple devices can detect the Balance watch currently based on posts here.
I was hoping you could show me how to do this without watch faces.
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Post by Rlh1963 »

Let's keep it chill everybody. These people are spending their own time to do this. They'll get to it and then we'll be grateful and support them.
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Post by BigBlind68 »

FYI I can't see my Balance with iOS app either but use a workaround to upload to my Balance. When I select the GTR 3 Pro in the app it will detect my Balance without setting the MAC address manually. The only problem with the app when you use this workaround is that you can't see the Balance watch faces, only the GTR 3 Pro ones. With the help of @Lattenknaller I managed to upload a very nice watch face to my Balance. Let's just sit and wait till the developers update the app for both Android and iOS so the Balance will work as default instead of a workaround.

Image Image Image Image Image Image Image
Last edited by BigBlind68 on 30 Sep 2023, 08:38, edited 1 time in total.
Amazfit Balance Sunset Grey | iPhone X iOS 16.7 | ZEPP OS 3.0 | Software 3.14.1.3
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Post by Stas »

There will be an update soon, Balance will be added there.
You can still download the watch face file and import it into the app
BigBlind68 wrote: 30 Sep 2023, 07:53
FYI I can't see my Balance with iOS app either but use a workaround to upload to my Balance. When I select the GTR 3 Pro in the app it will detect my Balance without setting the MAC address manually. The only problem with the app when you use this workaround is that you can't see the Balance watch faces, only the GTR 3 Pro ones. With the help of @Lattenknaller I managed to upload a very nice watch face to my Balance. Let's just sit and wait till the developers update the app for both Android and iOS so the Balance will work as default instead of a workaround.
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Post by Xphyle1971 »

Stas wrote: 30 Sep 2023, 08:36
There will be an update soon, Balance will be added there.
You can still download the watch face file and import it into the app
BigBlind68 wrote: 30 Sep 2023, 07:53
FYI I can't see my Balance with iOS app either but use a workaround to upload to my Balance. When I select the GTR 3 Pro in the app it will detect my Balance without setting the MAC address manually. The only problem with the app when you use this workaround is that you can't see the Balance watch faces, only the GTR 3 Pro ones. With the help of @Lattenknaller I managed to upload a very nice watch face to my Balance. Let's just sit and wait till the developers update the app for both Android and iOS so the Balance will work as default instead of a workaround.
Yeah but on the ANDROID app, the app doesn't see the Balance at ALL. Even if you try selecting GTR 3 Pro. Even if you set the MAC address manually. It just doesn't work whatsoever.
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Post by GIK-Team »

Xphyle1971 wrote: 30 Sep 2023, 20:20
Yeah but on the ANDROID app, the app doesn't see the Balance at ALL. Even if you try selecting GTR 3 Pro. Even if you set the MAC address manually. It just doesn't work whatsoever.
We heard you. Repeating the same thing won't change anything. Please be patient and wait for the app update.
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Post by BigBlind68 »

GIK-Team wrote: 30 Sep 2023, 21:03
Xphyle1971 wrote: 30 Sep 2023, 20:20
Yeah but on the ANDROID app, the app doesn't see the Balance at ALL. Even if you try selecting GTR 3 Pro. Even if you set the MAC address manually. It just doesn't work whatsoever.
We heard you. Repeating the same thing won't change anything. Please be patient and wait for the app update.
Can @GIK-Team give an ETA when the app will come with this update?
Amazfit Balance Sunset Grey | iPhone X iOS 16.7 | ZEPP OS 3.0 | Software 3.14.1.3
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Post by GIK-Team »

BigBlind68 wrote: 14 Oct 2023, 14:49
Can @GIK-Team give an ETA when the app will come with this update?
We're constantly updating the beta version of the app almost every day. However, for the stable release, we can't provide an exact ETA at the moment. We recommend trying the beta version if you want the latest fixes and features. Thank you for your patience and understanding.
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Post by BigBlind68 »

GIK-Team wrote: 14 Oct 2023, 16:06
BigBlind68 wrote: 14 Oct 2023, 14:49
Can @GIK-Team give an ETA when the app will come with this update?
We're constantly updating the beta version of the app almost every day. However, for the stable release, we can't provide an exact ETA at the moment. We recommend trying the beta version if you want the latest fixes and features. Thank you for your patience and understanding.
Where can I find the beta version for iOS?
Amazfit Balance Sunset Grey | iPhone X iOS 16.7 | ZEPP OS 3.0 | Software 3.14.1.3
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Post by GIK-Team »

BigBlind68 wrote: 15 Oct 2023, 06:49
Where can I find the beta version for iOS?
viewtopic.php?t=875
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Post by Stephthouv »

I sent this to Amazfit via Zepp (Users comments). I think all Balance users should do the same. Hope this helps.

"Hi, just to let you know that it is not possible to add faces in ma balance with third party app with an android phone. I owned gtr 3 pro and gtr 4, it was available, and it was one of the reasons I bought it. If you don't allow this, balance will be my last amazfit watch. Thank you."
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Post by Stas »

Unfortunately, due to technical limitations, our app is currently unable to add watch faces to Amazfit Balance, I hope this issue will be resolved in the near future.

Stephthouv wrote: 10 Nov 2023, 15:46
I sent this to Amazfit via Zepp (Users comments). I think all Balance users should do the same. Hope this helps.

"Hi, just to let you know that it is not possible to add faces in ma balance with third party app with an android phone. I owned gtr 3 pro and gtr 4, it was available, and it was one of the reasons I bought it. If you don't allow this, balance will be my last amazfit watch. Thank you."
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Post by Stephthouv »

Hi everyone. Today 3.15.10.1 watch update... But still no connection with amazfaces 😞
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Post by Stas »

We hope to solve this problem in the near future before the end of the month
Stephthouv wrote: 20 Nov 2023, 19:35
Hi everyone. Today 3.15.10.1 watch update... But still no connection with amazfaces 😞
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Post by BigBlind68 »

For all Android users, you can try this option to upload to your Balance: https://discord.com/channels/6872628817 ... 1866498069

I don't own an Android device so I cannot test it.
Amazfit Balance Sunset Grey | iPhone X iOS 16.7 | ZEPP OS 3.0 | Software 3.14.1.3
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Post by supersufa »

BigBlind68 wrote: 21 Nov 2023, 12:19
For all Android users, you can try this option to upload to your Balance: https://discord.com/channels/6872628817 ... 1866498069

I don't own an Android device so I cannot test it.
Link seems not working... Discord doesn't open any server and/or discussion....

Thanks
Last edited by supersufa on 21 Nov 2023, 14:20, edited 1 time in total.
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