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Amazfit Balance
Moderators: asoo, Internal error, Watchmens
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Rlh1963
- Posts: 6
- Joined: 09 Sep 2023, 01:19
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Amazfit Balance
I understand the GTR3 Pro and the new Balance have the same ppi. I have tried to sync some of the faces, but the Balance isn't listed in the app and the attempted install of a GTR3 Pro face just freezes. Can you adjust the app to recognize the Balance? Thanks
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Xphyle1971
- Posts: 23
- Joined: 15 Oct 2021, 15:56
- Location: USA
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I'm in the exact same situation! I can't get the app to recognize the Balance, so I'm unable to install any watch faces. I've got 3 other Amazfit watches and the app works just fine with them all.Rlh1963 wrote: 23 Sep 2023, 21:27I understand the GTR3 Pro and the new Balance have the same ppi. I have tried to sync some of the faces, but the Balance isn't listed in the app and the attempted install of a GTR3 Pro face just freezes. Can you adjust the app to recognize the Balance? Thanks
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Xphyle1971
- Posts: 23
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Yes the app doesn't see the watch. Visibility is already turned on for me and the app still doesn't see it, but it sees all 3 of my other Amazfit watches. I think the app needs to be updated to support the Balance watch properly.
- Stas
- Posts: 184
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Have you tried to connect by MAC address?
Xphyle1971 wrote: 25 Sep 2023, 21:20Yes the app doesn't see the watch. Visibility is already turned on for me and the app still doesn't see it, but it sees all 3 of my other Amazfit watches. I think the app needs to be updated to support the Balance watch properly.
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Xphyle1971
- Posts: 23
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Of course. It doesn't work. On 3 different phones. After researching, It appears that the watch is seen on APPLE iOS devices (in the AmazFaces app) but is NOT seen on Android devices.Stas wrote: 26 Sep 2023, 06:18Have you tried to connect by MAC address?
Xphyle1971 wrote: 25 Sep 2023, 21:20Yes the app doesn't see the watch. Visibility is already turned on for me and the app still doesn't see it, but it sees all 3 of my other Amazfit watches. I think the app needs to be updated to support the Balance watch properly.
- SashaCX75
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I want to try to create a watch face with parallax effect (background movement depending on the clock tilt). It works in the simulator, but I'm not sure it will work on a real device. If any of the watch owners are interested in this and are ready to participate in testing the watch face, please write in private messages.
- GIK-Team
- root
- Posts: 1014
- Joined: 22 Mar 2018, 10:00
- Location: Ukraine
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You can add your watch face to our catalog, where there are currently only a few watch faces available. This way, other watch owners can assist you in testing and provide feedback on how it performs on real devices. Feel free to upload it there, and let's see how the community responds!SashaCX75 wrote: 26 Sep 2023, 20:42I want to try to create a watch face with parallax effect (background movement depending on the clock tilt). It works in the simulator, but I'm not sure it will work on a real device. If any of the watch owners are interested in this and are ready to participate in testing the watch face, please write in private messages.
"sometimes it's scary but it's still just you and me” — Leaving Laurel
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Xphyle1971
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You know what would be helpful in testing? If you fixed the Android AmazFaces app so that it could actually work with the Balance watch on Android devices. It appears only the iOS Apple devices can detect the Balance watch currently based on posts here.GIK-Team wrote: 26 Sep 2023, 22:28You can add your watch face to our catalog, where there are currently only a few watch faces available. This way, other watch owners can assist you in testing and provide feedback on how it performs on real devices. Feel free to upload it there, and let's see how the community responds!SashaCX75 wrote: 26 Sep 2023, 20:42I want to try to create a watch face with parallax effect (background movement depending on the clock tilt). It works in the simulator, but I'm not sure it will work on a real device. If any of the watch owners are interested in this and are ready to participate in testing the watch face, please write in private messages.
- GIK-Team
- root
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I was hoping you could show me how to do this without watch faces.Xphyle1971 wrote: 27 Sep 2023, 12:50You know what would be helpful in testing? If you fixed the Android AmazFaces app so that it could actually work with the Balance watch on Android devices. It appears only the iOS Apple devices can detect the Balance watch currently based on posts here.
"sometimes it's scary but it's still just you and me” — Leaving Laurel
- BigBlind68
- Posts: 25
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FYI I can't see my Balance with iOS app either but use a workaround to upload to my Balance. When I select the GTR 3 Pro in the app it will detect my Balance without setting the MAC address manually. The only problem with the app when you use this workaround is that you can't see the Balance watch faces, only the GTR 3 Pro ones. With the help of @Lattenknaller I managed to upload a very nice watch face to my Balance. Let's just sit and wait till the developers update the app for both Android and iOS so the Balance will work as default instead of a workaround.


Last edited by BigBlind68 on 30 Sep 2023, 08:38, edited 1 time in total.
Amazfit Balance Sunset Grey | iPhone X iOS 16.7 | ZEPP OS 3.0 | Software 3.14.1.3
- Stas
- Posts: 184
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There will be an update soon, Balance will be added there.
You can still download the watch face file and import it into the app
You can still download the watch face file and import it into the app
BigBlind68 wrote: 30 Sep 2023, 07:53FYI I can't see my Balance with iOS app either but use a workaround to upload to my Balance. When I select the GTR 3 Pro in the app it will detect my Balance without setting the MAC address manually. The only problem with the app when you use this workaround is that you can't see the Balance watch faces, only the GTR 3 Pro ones. With the help of @Lattenknaller I managed to upload a very nice watch face to my Balance. Let's just sit and wait till the developers update the app for both Android and iOS so the Balance will work as default instead of a workaround.
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Xphyle1971
- Posts: 23
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Yeah but on the ANDROID app, the app doesn't see the Balance at ALL. Even if you try selecting GTR 3 Pro. Even if you set the MAC address manually. It just doesn't work whatsoever.Stas wrote: 30 Sep 2023, 08:36There will be an update soon, Balance will be added there.
You can still download the watch face file and import it into the app
BigBlind68 wrote: 30 Sep 2023, 07:53FYI I can't see my Balance with iOS app either but use a workaround to upload to my Balance. When I select the GTR 3 Pro in the app it will detect my Balance without setting the MAC address manually. The only problem with the app when you use this workaround is that you can't see the Balance watch faces, only the GTR 3 Pro ones. With the help of @Lattenknaller I managed to upload a very nice watch face to my Balance. Let's just sit and wait till the developers update the app for both Android and iOS so the Balance will work as default instead of a workaround.
- GIK-Team
- root
- Posts: 1014
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We heard you. Repeating the same thing won't change anything. Please be patient and wait for the app update.Xphyle1971 wrote: 30 Sep 2023, 20:20Yeah but on the ANDROID app, the app doesn't see the Balance at ALL. Even if you try selecting GTR 3 Pro. Even if you set the MAC address manually. It just doesn't work whatsoever.
"sometimes it's scary but it's still just you and me” — Leaving Laurel
- BigBlind68
- Posts: 25
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Can @GIK-Team give an ETA when the app will come with this update?GIK-Team wrote: 30 Sep 2023, 21:03We heard you. Repeating the same thing won't change anything. Please be patient and wait for the app update.Xphyle1971 wrote: 30 Sep 2023, 20:20Yeah but on the ANDROID app, the app doesn't see the Balance at ALL. Even if you try selecting GTR 3 Pro. Even if you set the MAC address manually. It just doesn't work whatsoever.
Amazfit Balance Sunset Grey | iPhone X iOS 16.7 | ZEPP OS 3.0 | Software 3.14.1.3
- GIK-Team
- root
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We're constantly updating the beta version of the app almost every day. However, for the stable release, we can't provide an exact ETA at the moment. We recommend trying the beta version if you want the latest fixes and features. Thank you for your patience and understanding.BigBlind68 wrote: 14 Oct 2023, 14:49Can @GIK-Team give an ETA when the app will come with this update?
"sometimes it's scary but it's still just you and me” — Leaving Laurel
- BigBlind68
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Where can I find the beta version for iOS?GIK-Team wrote: 14 Oct 2023, 16:06We're constantly updating the beta version of the app almost every day. However, for the stable release, we can't provide an exact ETA at the moment. We recommend trying the beta version if you want the latest fixes and features. Thank you for your patience and understanding.BigBlind68 wrote: 14 Oct 2023, 14:49Can @GIK-Team give an ETA when the app will come with this update?
Amazfit Balance Sunset Grey | iPhone X iOS 16.7 | ZEPP OS 3.0 | Software 3.14.1.3
- GIK-Team
- root
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Stephthouv
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I sent this to Amazfit via Zepp (Users comments). I think all Balance users should do the same. Hope this helps.
"Hi, just to let you know that it is not possible to add faces in ma balance with third party app with an android phone. I owned gtr 3 pro and gtr 4, it was available, and it was one of the reasons I bought it. If you don't allow this, balance will be my last amazfit watch. Thank you."
"Hi, just to let you know that it is not possible to add faces in ma balance with third party app with an android phone. I owned gtr 3 pro and gtr 4, it was available, and it was one of the reasons I bought it. If you don't allow this, balance will be my last amazfit watch. Thank you."
- Stas
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Unfortunately, due to technical limitations, our app is currently unable to add watch faces to Amazfit Balance, I hope this issue will be resolved in the near future.
Stephthouv wrote: 10 Nov 2023, 15:46I sent this to Amazfit via Zepp (Users comments). I think all Balance users should do the same. Hope this helps.
"Hi, just to let you know that it is not possible to add faces in ma balance with third party app with an android phone. I owned gtr 3 pro and gtr 4, it was available, and it was one of the reasons I bought it. If you don't allow this, balance will be my last amazfit watch. Thank you."
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Stephthouv
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Hi everyone. Today 3.15.10.1 watch update... But still no connection with amazfaces 
- Stas
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We hope to solve this problem in the near future before the end of the month
Stephthouv wrote: 20 Nov 2023, 19:35Hi everyone. Today 3.15.10.1 watch update... But still no connection with amazfaces![]()
- BigBlind68
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For all Android users, you can try this option to upload to your Balance: https://discord.com/channels/6872628817 ... 1866498069
I don't own an Android device so I cannot test it.
I don't own an Android device so I cannot test it.
Amazfit Balance Sunset Grey | iPhone X iOS 16.7 | ZEPP OS 3.0 | Software 3.14.1.3
Link seems not working... Discord doesn't open any server and/or discussion....BigBlind68 wrote: 21 Nov 2023, 12:19For all Android users, you can try this option to upload to your Balance: https://discord.com/channels/6872628817 ... 1866498069
I don't own an Android device so I cannot test it.
Thanks
Last edited by supersufa on 21 Nov 2023, 14:20, edited 1 time in total.
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