AmazFaces for Android [Support]

[GIK-Team]

In this topic, you may report a problem with our AmazFaces app for Android.
To do this, please, provide the following information:

App version (Stable or Beta)
Watch model
Phone model
OS version

Description of your problem

Filling example:

代码： 全选

App version: 2.0.111 Stable
Watch model: GTR
Phone model: Samsung S10
OS version: Android 10

Not able to sync watch faces to zepp

Messages that does not meet these requirements will not be considered.
All information is transmitted to the developer, even if you do not receive a response in this thread.

[jywong0910]

App version : 2.6 stable
Watch model: T Rex Pro
Phone model: Samsung S20 FE
OS version: Android 11


Issue: fail to sync faces after download, and having issue to reconnect again..Zepp app was still connecting

Please help fix it...Thanks.

[Stas]

Update app to ver. 3.0

App version : 2.6 stable
Watch model: T Rex Pro
Phone model: Samsung S20 FE
OS version: Android 11


Issue: fail to sync faces after download, and having issue to reconnect again..Zepp app was still connecting

Please help fix it...Thanks.

[jywong0910]

Problem solved with version 3.0..Thanks

But my another phone unable to get version 3.0, even after reinstall still get version 2.6 from PlayStore. No push update for apps??

[Stas]

Try to update now

Problem solved with version 3.0..Thanks

But my another phone unable to get version 3.0, even after reinstall still get version 2.6 from PlayStore. No push update for apps??

[POWERLIFTER.RPL]

Здравствуйте, скачал из маркета мобильное приложение, не могу зайти под своими данными (вечная авторизация, которая не заканчивается "сверху постоянная бегущая строка"). Андроид 11 МИУИ 12.5 Mi Note 10 Lite

[Liquid_ice]

App version: 3.0.183
Watch model: Mi Band 6 - Firmware Version 1.0.4.38
Phone model: Redmi Note 8 Pro
OS version: Android 11 / MIUI 12.5.2

Not able to sync watch faces to mi band 6 after the latest firmware upgrade

[shoolboy1111]

App version: 3.0
Watch model: T-Rex pro
Phone model: Oneplus 8 Pro
OS version: Android 11

Not able to sync watch faces to zepp "not found watch"

[ObelixAndi]

Hi
I have a Amazfit X and a Samsung Galaxy S21 with android 11.
I installed the newest Amaz-Faces App.
So I have download a watchface and tried to install it it seems to work but the watchface is neither on the watch nor in the Zepp App under watchface settings to find. The Amaz-Faces App has recognized my Amazfit X.

Have anybody a solution for this Problem.

[Stas]

Try to install the watch face via file replacement

Hi
I have a Amazfit X and a Samsung Galaxy S21 with android 11.
I installed the newest Amaz-Faces App.
So I have download a watchface and tried to install it it seems to work but the watchface is neither on the watch nor in the Zepp App under watchface settings to find. The Amaz-Faces App has recognized my Amazfit X.

Have anybody a solution for this Problem.

[ObelixAndi]

This is not possible, because on my Phone is Android Version 11 is installiert and so I have no access to the files that should be replaced.

[Stas]

do you have version of the app 184 ?

This is not possible, because on my Phone is Android Version 11 is installiert and so I have no access to the files that should be replaced.

[agusfariyanto]

How to install watchfaces to my smartwatch :

App version: Amazfaces ver. 3.0.183
Watch model: Amazfit T Rex
Phone model: Redmi Note 10 Pro
OS version: Android 11

[Stas]

What difficulties did you face finding a device or downloading a watch face?

How to install watchfaces to my smartwatch :

App version: Amazfaces ver. 3.0.183
Watch model: Amazfit T Rex
Phone model: Redmi Note 10 Pro
OS version: Android 11

[ObelixAndi]

App version: 3.0.184
Watchmodel: Amazfit X
Phone model: Samsung Galaxy S21
OS version: Android 11
Version of ZEPP 6.1.4

[Stas]

what error does it give, or can you make a screenshot?

App version: 3.0.184
Watchmodel: Amazfit X
Phone model: Samsung Galaxy S21
OS version: Android 11
Version of ZEPP 6.1.4

[agusfariyanto]

App version 3.0
Watch model Amazfit T Rex
Phone model Redmi Note 10 Pro
OS version Android 11

How to change the watchfaces, so that is being overwritten is the watchfaces no. 1 or no. 2 only, not no, 3.
I always tried that overwritten watchfaces no. 3

[agusfariyanto]

default watchfaces : 3 kinds

[agusfariyanto]

What difficulties did you face finding a device or downloading a watch face?

Ok it can be run.

[ObelixAndi]

what error does it give, or can you make a screenshot?

App version: 3.0.184
Watchmodel: Amazfit X
Phone model: Samsung Galaxy S21
OS version: Android 11
Version of ZEPP 6.1.4

There are no error messages. It seems it works, but the watchface is not transfered to the watch.

[ObelixAndi]

what error does it give, or can you make a screenshot?

App version: 3.0.184
Watchmodel: Amazfit X
Phone model: Samsung Galaxy S21
OS version: Android 11
Version of ZEPP 6.1.4

There are no error messages. It seems it works, but the watchface is not transfered to the watch.

The solution is You install "Notify for Amazfit & Zepp: Your privacy first" and there You can install any watchface You like.

[Talahthas]

App version: 3.0.184 Stable
Watch model: GTS 2
Phone model: Pixel 4a
OS version: Android 12 Final

Not able to access my favorites. (Error message after having swiped down to refresh: "Service is temporarily unavailable. Please try again later.")

Not able to add any watchfaces to my favorites. (No reaction after having tapped the appropriate button)

[gelderen]

App version: 3.0.184 table
Watch model: gtr 1
Phone model: Xiaomi m11
OS version: Android 11

When I go to favourites it tells me that the service is temporarily unavailable. It gives me this message for several days now.

[Talahthas]

App version: 3.1.188 Stable
Watch model: GTS 2
Phone model: Pixel 4a
OS version: Android 12 Final

Glad to report that with the latest stable release (3.1.188) everything works like a charm again.

Great work!
Thanks a lot.

[xtremeplayer69]

Amazfit T rex pro v 2.0.4.11
Samsung Galaxy A 21 running latest software Version 10
Amazface ver 3.1.188
Zepp Ver 6.3.3
Downloaded it the other day Amazface and selected T rex pro. I have tried 10 different faces and only one has worked. The others well it Dls then is syncs and then its a garbled screen. All pixelated and not readable. I even tried other creators on it as well same thing. What am I doing wrong? Im not getting errors, my mac id is correct as well. Its like maybe 1 out of ten faces work.

[Stas]

Thank you for your message, can you indicate at least one watch face with what problems?

Amazfit T rex pro v 2.0.4.11
Samsung Galaxy A 21 running latest software Version 10
Amazface ver 3.1.188
Zepp Ver 6.3.3
Downloaded it the other day Amazface and selected T rex pro. I have tried 10 different faces and only one has worked. The others well it Dls then is syncs and then its a garbled screen. All pixelated and not readable. I even tried other creators on it as well same thing. What am I doing wrong? Im not getting errors, my mac id is correct as well. Its like maybe 1 out of ten faces work.