"Failed to sync watch face"

[e2m]

AmazFaces app (Android), version 1.6.90
Zepp app version: 5.1.1
Watch: AmazFit T-Rex, ver. 1.0.0.1

Trying to install watch face, the AmazFaces app finds my watch and connects with it, and shows install progress all the way to 100%, and then about a minute later it fails - see screenshots below.

What could be the problem?

Thanks!

af_100.png (40.88 KiB) Viewed 7310 times

20200915_D72_6825.jpg (54.09 KiB) Viewed 7310 times

20200915_D72_6826.jpg (55.11 KiB) Viewed 7310 times

af_reconnect.png (31.86 KiB) Viewed 7310 times

[GIK-Team]

AmazFaces app (Android), version 1.6.90

Update the application to the latest version.
Also, you can try the beta version: viewtopic.php?f=23&t=590

[e2m]

AmazFaces app (Android), version 1.6.90

Update the application to the latest version.

This is the latest version available on Google Play.

[e2m]

Also, you can try the beta version: viewtopic.php?f=23&t=590

I just downloaded your beta (1.9.100). Still same problem.

I am also seeing this message popping up:

af_2a.png (53.93 KiB) Viewed 7262 times

[Stas]

You have the same error resetting the setting at 100 percent, right?

[e2m]

You have the same error resetting the setting at 100 percent, right?

Yes, it goes to 100% and then says "Installed," but the watch says "Failed to sync watch face."

[e2m]

OK, this issue seems to be specific to my Pixel 2 phone only. I just tried it on my old phone (Nexus 5x) and it worked fine. Strange.

[Jcvictor]

I am using my Pixel 3 XL and I've been getting that error ever since I upgraded (accidentally) to Android 11.

Does anyone have any idea what I should do/try to resolve this issue?

-Jason