Amazfaces Failed to sync IOS

[mahesoo]

Hello currenty i'm on latest IOS 13 and using the latest amazfaces app on iphone. so i tried many times to change the watchfaces with amazfaces
the amazfaces app can detect my verge lite but always failed to sync can you give me a hand how solve that problem? thank you

[taw_bip]

viewtopic.php?f=14&t=783

[Giovana]

Me too.

[osmat]

At what point does the error occur?
Sometimes the phone goes into sleep mode and installation may be interrupted.

[Giovana]

right at the beginning it already shows the error, less than 2 seconds. I have the impression that he loses the connection with the clock, having to locate it again.

[osmat]

right at the beginning it already shows the error, less than 2 seconds. I have the impression that he loses the connection with the clock, having to locate it again.

Specify the version of the application (at the bottom of the menu)

[Oconrecon]

Same here. iPhone X w latest software + a new T-Rex

I’ll keep my phone awake for the entire download, the watchface indicates it’s syncing, the app gets to 99%, then it says it failed.

I’ve tried:
• Restarting the app
• Restarting the phone
• Restarting the watch
• Cycling Bluetooth

Any ideas? Some great watch faces I’d like to try.
I’ve tried 5-6 times. Still no luck.

[Oconrecon]

viewtopic.php?f=14&t=783

Wha-what? Read those instructions. Maybe this just isn’t for me.


Are those instructions for the app?
https://amazfitwatchfaces.com/awapp

Or more the website?
https://amazfitwatchfaces.com/t-rex/updated

[osmat]

Same here. iPhone X w latest software + a new T-Rex

I’ll keep my phone awake for the entire download, the watchface indicates it’s syncing, the app gets to 99%, then it says it failed.

I’ve tried:
• Restarting the app
• Restarting the phone
• Restarting the watch
• Cycling Bluetooth

Any ideas? Some great watch faces I’d like to try.
I’ve tried 5-6 times. Still no luck.

Are you using a beta version of the application? Specify Version Number

[Designman]

I am having the same issue, running Amazfaces version. 1.4.66 on Android 10. The app worked well until the latest update, now it consistently displays a "not connected" message when I select download on any watchface. It often also shows a "Start Discovery" tab, which closes the app when I select it. I have switched Bluetooth off and on multiple times, restarted the watch and the phone multiple times, and have uninstalled and reinstalled both the Amazfit app and the Amazfaces app.

[osmat]

I am having the same issue, running Amazfaces version. 1.4.66 on Android 10. The app worked well until the latest update, now it consistently displays a "not connected" message when I select download on any watchface. It often also shows a "Start Discovery" tab, which closes the app when I select it. I have switched Bluetooth off and on multiple times, restarted the watch and the phone multiple times, and have uninstalled and reinstalled both the Amazfit app and the Amazfaces app.

What is your watch?

[Alcerri63]

Hello, I have the same issue in my Android phone (asus max pro m2).
I just updated the Amazfit Watchfaces app, when asked by Google Play.
Thus, I don't think it's somehow related to the Operating System of the device: I guess that the problem is more on the new update.
Can you kindly help with this issue?

Thanks

[Alcerri63]

Or, in case, is it possible to revert back to the previous version of the application?

[Alcerri63]

Hello all,
after the last update of the app, the synch process now is working perfectly fine on android!
Thanks to the deveolper!
Great job