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GTR 2e update error

Topics about Amazfit GT series watches and all the questions regarding their use, etc.

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AlpProf
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Joined: 31 Oct 2023, 20:43
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GTR 2e update error

Post by AlpProf »

Hello!

Maybe someone knows how to solve this problem:

Amazfit GTR 2e v.1.7.3.1 + OnePlus 8pro (Android 13) + Zepp 8.1.5-play

1. The watch stopped responding.
I pressed the power button, a reboot occurred and the watch displayed a QR code on the screen.
2. Pair in the Zepp application. After, the application immediately started downloading the update, version 1.7.3.1
3. The update transfer reaches the end, but when the installation begins, it ends with the error: "Update failed. Please make sure the watch is connected to the App."
It happens anytime of updating, but most often at the end.
4. Every reconnection in Zepp - an update immediately begins, which ends with an error.
5. In Zepp I can "unplug" the device -> QR code again.

The photo (attached) shows what the watch looks like. They don’t go further than this “arrow”. After a reboot, it returns to the same “arrow”. Also, I note that when synchronization occurs in Zepp, the watch responds with vibration to messages.

I try:
1. change account
2. change phone
3. update Zepp to 8.2.1-play
Spoiler
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Last edited by AlpProf on 02 Nov 2023, 09:01, edited 1 time in total.
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asoo
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Post by asoo »

I'm not sure about this issue.
But the latest Zepp Version should be 8.2.1.
You try updating Zepp and doing it again.
ͼͽ To request please use the interrelated forum in action ͼͽ
Please do not PM to me for requests ported watchface.
AlpProf
Posts: 2
Joined: 31 Oct 2023, 20:43
Location: NaN
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Post by AlpProf »

asoo wrote: 01 Nov 2023, 17:18
I'm not sure about this issue.
But the latest Zepp Version should be 8.2.1.
You try updating Zepp and doing it again.
Already, doesnt help..
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