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Amazfit Gtr2 stuck on Logo

Topics about Amazfit GT series watches and all the questions regarding their use, etc.

Moderators: asoo, Watchmens

Forum rules
When adding a new topic, use the template: Topic title [device name]
For example: Screen timeout question [GTR 3 Pro]
All communication in this branch should only be in English.
ajeto
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Post by ajeto »

After draining the battery and 20 minutes in freezer, I pressed top button and the bootloop starts again. Any ideas? :(
ajeto
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Post by ajeto »

Everything I did was not enough. Any new idea before I dump it to the garbage?
levinoronha
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Post by levinoronha »

The Solution below posted by Cepdaine Works very well!
Spoiler
cepdanie wrote: 30 Apr 2021, 09:53
danielt83 wrote: 26 Apr 2021, 08:44
Yes i have same and its happen when i try instal wface from awf??? I try hard reset , still bootloop! Its look this watch faces from here are dangerous !
As far as I know, since I "played with customized WF" I have experienced a "boot loop" for more than 4-6 times... (I can't remember for excatly I guess)
And as far as I know, it always happens in GTR1 if I install a WF file with has more than 2mb file size. Or, I put the wrong syntax in json file (sometimes, for some reason I edit the json file with notepad app not with SashaCX75 tools)

Mine is GTR 1 and GTS1, so I know how to fix with boot looping.
I don't know with GTR 2 or others, whether my solution can fix it or not. But I think you should give a try like mine.

My solution is very simple.
1. After I get a boot loop, I always never uninstall/reset/hard reset or anything except I put the charger on the watch, and the watch should be charged.
2. Take a look at the time display on the watch, it should shows the same time with the phone. That means the watch still connected/sync with the phone but it can't boot until finish because there is something wrong with the WF file that I have installed.
3. Run the Amazfit/Zepp App on the phone.
4. Swap down in Home Menu to refresh/sync the watch with the phone untill finish.
5. Choose find device, in Enjoy Menu in Amazfit App (I don't know where is the "Find Device" tools in Zepp App)
6. Try it again from No. 4 if the watch does not vibrate until the watch is vibrating.
7. Go to Profile Menu and change the watch face with the standard WF in the Amazfit/Zepp app.
8. Wait until it finish installed, and showing the standard WF from that app.
9. Then everything is going to normal again.

I hope it will help you.

Sorry for my bad english, anyway ;-)
IT WORKED!!! THANKS A LOOOOOOOOOT!
Alexandrito
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Post by Alexandrito »

Hi!!!

I've had the same problem. I've already tried all the solutions
described in this forum and they don't work (for Amazfit Gtr2) . It´s realy dangerous install this WhatFaces, there are a lot of people with this problem Now the watch died and I can't even do a factory reset in this forum and they don't work. it is dangerous to install this WhatFaces.
Masum001 wrote: 12 Oct 2021, 15:25
Same problem just logo "amazfit" on off then vibration........... Plz help me after 2 week this problem. 😭😭😭
ajeto
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Post by ajeto »

Write to amazfit support, my case had nothing to do with custom wf, died while upgrading official fw.
Alexandrito
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Post by Alexandrito »

Thanks!!1

That's what I did. I got a new watch.
But here's the warning, be careful with the installation of WatchFaces.

ajeto wrote: 02 Mar 2022, 14:13
Write to amazfit support, my case had nothing to do with custom wf, died while upgrading official fw.
Pacmanadil
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Post by Pacmanadil »

Mine too, stuck on boot loop… wtf!! Two watches. What’s the solution? What a waste of money. It happened after installing a face from here.
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asoo
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Post by asoo »

Pacmanadil wrote: 01 Aug 2022, 19:10
Mine too, stuck on boot loop… wtf!! Two watches. What’s the solution? What a waste of money. It happened after installing a face from here.
This is my personal opinion.
I don't think it's because of the 3rd party watch face installation that made this happen.
ฺBecause have many people
- someone install Official watch face or
- after uploading new FW or
- after fully charged battery
when activated. It will also have that symptoms as you described.
Although this event does not happen every time.
I'm not sure why but as far as i know There is no correct remedy for this symptom, either from a 3rd party or from an official.

But I saw some people who sent a claim with amazfit and received a claim.
If your watch is still under warranty, we recommend you to apply for a product claim with amazfit.

Good Luck.
ͼͽ To request please use the interrelated forum in action ͼͽ
Please do not PM to me for requests ported watchface.
naeemAnsari
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Post by naeemAnsari »

Boot loop problems of amzafit watches.i will solve if problems start due to the downloading any wach faces frim third oarty apps and i am sure it will 100% work
ajeto
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Post by ajeto »

naeemAnsari wrote: 11 Oct 2022, 05:10
Boot loop problems of amzafit watches.i will solve if problems start due to the downloading any wach faces frim third oarty apps and i am sure it will 100% work
How?
mjh2114
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Post by mjh2114 »

Now it's my turn to have the issue. Had the watch 21 months and no issues had and it has not been damaged. My watch has randomly started the boot loop cycle yesterday and won't stop despite trying freezer, draining battery, putting on radiator, nothing works. Does anyone have a fix that will work? I cannot change watch face as it simply won't start up to connect. Thanks.
ajeto
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Post by ajeto »

Sorry man, it seems there is no solution for our problem. Amazfit is junk - never again.
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