分页: 8 / 10
AmazFaces for Android [Support]
发表于 : 17 11月 2020, 10:03
由 GIK-Team
In this topic, you may report a problem with our AmazFaces app for
Android.
To do this, please, provide the following information:
App version (Stable or Beta)
Watch model
Phone model
OS version
Description of your problem
Filling example:
代码: 全选
App version: 2.0.111 Stable
Watch model: GTR
Phone model: Samsung S10
OS version: Android 10
Not able to sync watch faces to zepp
Messages that does not meet these requirements will not be considered.
All information is transmitted to the developer, even if you do not receive a response in this thread.
Re: AmazFaces for Android [Support]
发表于 : 06 4月 2023, 17:22
由 jcrist1027
I am using a GTS3 on Samsung phone running Adroid 13. Everything is latest verison. I cannot see how to install my own zip file? I go to the Downloads screen. There is an "Add File" button in lower right but it does not do anything.
Re: AmazFaces for Android [Support]
发表于 : 06 4月 2023, 21:45
由 GIK-Team
jcrist1027 写了: 06 4月 2023, 17:22
I am using a GTS3 on Samsung phone running Adroid 13. Everything is latest verison. I cannot see how to install my own zip file? I go to the Downloads screen. There is an "Add File" button in lower right but it does not do anything.
App version (Stable or Beta) ?
Re: AmazFaces for Android [Support]
发表于 : 14 4月 2023, 21:35
由 kkeonline
Amazface android latest version (4.0)
watch GTR mini
Now the app add gtr mini to select
however no connect/upload button to upload the watchface
if select other watch type it have connect/upload button.
Re: AmazFaces for Android [Support]
发表于 : 15 4月 2023, 08:20
由 Stas
You can download the beta version, but in a few days it will be in the stable version.
kkeonline 写了: 14 4月 2023, 21:35
Amazface android latest version (4.0)
watch GTR mini
Now the app add gtr mini to select
however no connect/upload button to upload the watchface
if select other watch type it have connect/upload button.
Re: AmazFaces for Android [Support]
发表于 : 15 4月 2023, 10:34
由 kkeonline
Stas 写了: 15 4月 2023, 08:20
You can download the beta version, but in a few days it will be in the stable version.
kkeonline 写了: 14 4月 2023, 21:35
Amazface android latest version (4.0)
watch GTR mini
Now the app add gtr mini to select
however no connect/upload button to upload the watchface
if select other watch type it have connect/upload button.
thanks, I have join the beta, now the app work as it should.
Re: AmazFaces for Android [Support]
发表于 : 18 4月 2023, 09:14
由 armerjeck
wo kann ich mir die Beta runterladen ?
Re: AmazFaces for Android [Support]
发表于 : 18 4月 2023, 10:04
由 GIK-Team
Re: AmazFaces for Android [Support]
发表于 : 22 9月 2023, 00:20
由 Xphyle1971
Hi, I'm trying to install watch faces on my Amazfit Balance watch. The Amazfitwatchfaces app does NOT detect my Balance. I own the GTR 3 Pro, T-Rex 2, and the Zepp Z watches and the app works with ALL of them, but the app does NOT see my Balance so I am unable to install any GTR 3 Pro (compatible w Balance) watch faces onto it. Any suggestions? I've tried adding the MAC address into the app manually and it still doesn't see the watch even tho it is connected just fine to my phone via bluetooth. Thoughts? Does the app need to be updated to add Balance watch support?
App version: 4.3
Watch Model: Balance
Phone Model: Samsung Galaxy Z Flip 5
OS Version: Android 13
Re: AmazFaces for Android [Support]
发表于 : 22 9月 2023, 07:14
由 Stas
Have you tried connecting the Amazfit Balance smartwatch with other apps, can other phones detect the smartwatch , and is there any blocking of other apps in the Zepp app ?
Xphyle1971 写了: 22 9月 2023, 00:20
Hi, I'm trying to install watch faces on my Amazfit Balance watch. The Amazfitwatchfaces app does NOT detect my Balance. I own the GTR 3 Pro, T-Rex 2, and the Zepp Z watches and the app works with ALL of them, but the app does NOT see my Balance so I am unable to install any GTR 3 Pro (compatible w Balance) watch faces onto it. Any suggestions? I've tried adding the MAC address into the app manually and it still doesn't see the watch even tho it is connected just fine to my phone via bluetooth. Thoughts? Does the app need to be updated to add Balance watch support?
App version: 4.3
Watch Model: Balance
Phone Model: Samsung Galaxy Z Flip 5
OS Version: Android 13
Re: AmazFaces for Android [Support]
发表于 : 22 9月 2023, 11:25
由 Xphyle1971
Stas 写了: 22 9月 2023, 07:14
Have you tried connecting the Amazfit Balance smartwatch with other apps, can other phones detect the smartwatch , and is there any blocking of other apps in the Zepp app ?
I have a number of different phones that I alternate between and the AMAZFACES app does not see the Balance watch on any of them, even though the watch is paired and working fine with the ZEPP app on all my phones. I think the AMAZFACES app needs to be updated to work with/support the Balance watch? For now it seems impossible to load custom watch faces onto my new Balance watch.

Re: AmazFaces for Android [Support]
发表于 : 22 9月 2023, 19:52
由 Stas
Xphyle1971 写了: 22 9月 2023, 11:25
I have a number of different phones that I alternate between and the AMAZFACES app does not see the Balance watch on any of them, even though the watch is paired and working fine with the ZEPP app on all my phones. I think the AMAZFACES app needs to be updated to work with/support the Balance watch? For now it seems impossible to load custom watch faces onto my new Balance watch.
Thank you for providing the additional information. It's very helpful for resolving the issue at hand. We appreciate your time and cooperation. We will do our best to resolve the problem as quickly as possible.
Re: AmazFaces for Android [Support]
发表于 : 04 3月 2024, 14:14
由 pa5t1s
App version: 4.5.353
Watch model: Active
Phone model: OnePlus 9
OS version: 13
Hello there, I just can't select any other model than my old GTS3.
The app don't find any connected device,eventho i select 'Zepp App'.
Active seems to be 'unsupported' in the Android App, whereas it's OK on the web site...
(NB: is it possible to upload a WF to the watch from the Web page? Any apk to do that with a downloaded zip?)
Thanks in advance.
Re: AmazFaces for Android [Support]
发表于 : 04 3月 2024, 15:09
由 Stas
Yes, from the Zepp app in developer mode, there are QR codes for the watch faces on the site.
https://www.youtube.com/shorts/68NRZxrU4AY
pa5t1s 写了: 04 3月 2024, 14:14
App version: 4.5.353
Watch model: Active
Phone model: OnePlus 9
OS version: 13
Hello there, I just can't select any other model than my old GTS3.
The app don't find any connected device,eventho i select 'Zepp App'.
Active seems to be 'unsupported' in the Android App, whereas it's OK on the web site...
(NB: is it possible to upload a WF to the watch from the Web page? Any apk to do that with a downloaded zip?)
Thanks in advance.
Re: AmazFaces for Android [Support]
发表于 : 05 3月 2024, 06:38
由 pa5t1s
Awesome! I wish I knew before. Thanks, much appreciated.
Any info about the app?
Re: AmazFaces for Android [Support]
发表于 : 05 3月 2024, 11:54
由 Stas
Currently downloading from the site where the QR code is already available. The QR code will be available in the app shortly. If I understood you correctly.
pa5t1s 写了: 05 3月 2024, 06:38
Awesome! I wish I knew before. Thanks, much appreciated.
Any info about the app?
Re: AmazFaces for Android [Support]
发表于 : 06 3月 2024, 17:27
由 pa5t1s
I've succesfully changed my WF using the Dev Mode and QR code on web site

It's not straightforward tho... It was easier when using the Android App only...
Anyway, it works.
Re: AmazFaces for Android [Support]
发表于 : 11 3月 2024, 14:37
由 wanders
代码: 全选
App version: 4.5.353 (from Android Playstore)
Watch model: GTR-4 (upgraded to ZeppOS 3.0)
Phone model: Samsung Galaxy S20+ 5G
OS version: Android 13
Zepp App version: 8.6.1
Zepp App algorithm (?): 2.13.14
Unable to install any watch face, using any of the 4 methods. Zepp app syncs quickly always. My watch is discoverable. Always get this screen:
My watch is brand new and I've been unable to upgrade watchfaces, other than those provided by the Zepp app. What am I doing wrong? Is this a Zepp OS 3.0 lockout issue?
Re: AmazFaces for Android [Support]
发表于 : 12 3月 2024, 08:10
由 Stas
What software version is installed on the GTR 4 watch ?
wanders 写了: 11 3月 2024, 14:37
代码: 全选
App version: 4.5.353 (from Android Playstore)
Watch model: GTR-4 (upgraded to ZeppOS 3.0)
Phone model: Samsung Galaxy S20+ 5G
OS version: Android 13
Zepp App version: 8.6.1
Zepp App algorithm (?): 2.13.14
Unable to install any watch face, using any of the 4 methods. Zepp app syncs quickly always. My watch is discoverable. Always get this screen:
My watch is brand new and I've been unable to upgrade watchfaces, other than those provided by the Zepp app. What am I doing wrong? Is this a Zepp OS 3.0 lockout issue?
Re: AmazFaces for Android [Support]
发表于 : 19 3月 2024, 17:04
由 wanders
@Stas, sorry to be so slow - I've been traveling on a business trip.
The GTR-4 is running System Version 6.3.2.3, according to the Zepp app on Android. I really need to find out if I can install 3rd party watchfaces (AKA Amazfitwatchfaces.com watchfaces) on my watch. Since it has been "upgraded" to ZeppOS 3.0, will I need to use similar techniques as for the Balance (whatever they are)?
Re: AmazFaces for Android [Support]
发表于 : 21 3月 2024, 20:51
由 wanders
Never mind, I figured out the QR method (very slick - congrats to the developer) and I'm using that now.
Re: AmazFaces for Android [Support]
发表于 : 03 5月 2024, 20:17
由 TRK88PL
Hey, only for me preview isn't correctly displayed when I try to import my watchface? I mean displayed preview it's from different watchface... Also, can We get preview in app cutted like we have on website? I mean when author's of wf's upload image with watch frame (bigger resolution) then on app (on website they are cropped on center and they are looking good) they are much smaller compared to "normal image" with just preview without frame / skin.
Re: AmazFaces for Android [Support]
发表于 : 10 5月 2024, 14:28
由 TRK88PL
Anyone's here to help? After last update from Google Play - v4.5... I still see everything mentioned before and sometimes app just crashes when I try to upload new wf to my watch... @GIK-Team or @Stas can You guys check this? Thx.
Re: AmazFaces for Android [Support]
发表于 : 10 5月 2024, 14:49
由 GIK-Team
TRK88PL 写了: 10 5月 2024, 14:28
Anyone's here to help? After last update from Google Play - v4.5... I still see everything mentioned before and sometimes app just crashes when I try to upload new wf to my watch... @GIK-Team or @Stas can You guys check this? Thx.
v4.5.358? 359? 360?
Re: AmazFaces for Android [Support]
发表于 : 10 5月 2024, 15:33
由 TRK88PL
V4.5.360
Re: AmazFaces for Android [Support]
发表于 : 10 5月 2024, 16:37
由 Stas
Describe in more detail which watch model and at what point the problem occurs