I am trying to sign in to the iPhone app, and after entering my credentials, it just displays the wait spinner and sits there indefinitely. I've waited for over an hour, just in case. I was previously signed in, but logged out to temporarily switch accounts, and now I can't get back in with the account that was previously working.
Any thoughts for what I can try, or if there is a diagnostic log anywhere on the phone?
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Authentication hangs with iPhone app.
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lawrence-dol
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What data do you use as a login? Tell us the username of the account you are trying to log in to.lawrence-dol wrote: 26 Jul 2020, 01:28I am trying to sign in to the iPhone app, and after entering my credentials, it just displays the wait spinner and sits there indefinitely. I've waited for over an hour, just in case. I was previously signed in, but logged out to temporarily switch accounts, and now I can't get back in with the account that was previously working.
Any thoughts for what I can try, or if there is a diagnostic log anywhere on the phone?
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