Hello. During cycling activity, a training reset occurs and data is not saved. Reset occurs spontaneously: maybe after 5km, or maybe after 70km. The watch vibrates and the training breaks.Has anyone encountered this problem, are there any ways to solve it?
Amazfit Bip S (firmware version 2.1.1.08)
Amazfit latest app with Play market 4.5.0-play from 06.16.20
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Amazfit Bip S Training error
Moderators: Internal error, Watchmens
Developer Response:
1)Hi there, Thank you for contacting Amazfit Customer Support. We apologize if the product caused you any inconvenience! Our team have aware of this problem and they are working on it. We will release a firmware to solve this problem soon. Please stay tuned. Thank you for your support! Regarding the reboot issue, would you please help do a test to check if it can be resolved? We will push a test firmware according to your User ID in recent days, in which case your watch will receive a notification to upgrade the watch. If you agree, please reply this email and tell us. Thanks for your cooperation and understanding!
2)We have received many feedbacks about the training breaks. So our technical team is handling this and we would optimize the version until the end of this month. Please kindly wait for the new version. Thank you for your cooperation.
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