Good Morning,
I can't sync data from my Stratos 3 to the APP. The device is connected (changes the watch face and sets the time), but does not synchronize data on activities, sleep, heart rate ...
The time has changed tonight in Portugal, will this situation have to do with it?
I have already restarted the device, uninstalled and reinstalled the APP and logged back in and it doesn't sync ...
Someone can help me?
Thanks
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- Amministratore
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Data synchronization
Moderatori: Internal error, Watchmens
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To Ferreira
- Messaggi: 2
- Iscritto il: 29 mar 2020, 08:49
- Località: Coimbra
- Contatta:
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Lordalpine
- WF maker
- Messaggi: 62
- Iscritto il: 09 ott 2019, 22:09
- Località: Santo Tirso
- Has thanked: 6 times
- Been thanked: 35 times
- Contatta:
Stratos 3
Rom Version : 4.2.5.0
Amazfit App :
App Version : 4.0.0
Algorithme : 1.1.14
Stratos 3 didn't do the Hour change... Sync one time... nothing
Manually Sync one time to Network Hour on my Note 10 Android 10
Restart the Phone, Restart the watch.
Sync one time on Amazfit App the weather
Close the App, Restart and Sync
-> Hour changed // Weather data OK / Steps and Heartrate OK // Agps update OK
The only thing that miss is the 1 Hour change.... 1 Hour blank on the graph.
On my side I was this night in front of my Pc screen creating a GTR face, listening to music with BT headset on my note 10 and my GTR was the Watch used on the Amazfit App when the Hour changed. I change the activate device reading your message to see if everything is OK on the Stratos 3.
PS: The GTR hasn't auto change the hour too.
Rom Version : 4.2.5.0
Amazfit App :
App Version : 4.0.0
Algorithme : 1.1.14
Stratos 3 didn't do the Hour change... Sync one time... nothing
Manually Sync one time to Network Hour on my Note 10 Android 10
Restart the Phone, Restart the watch.
Sync one time on Amazfit App the weather
Close the App, Restart and Sync
-> Hour changed // Weather data OK / Steps and Heartrate OK // Agps update OK
The only thing that miss is the 1 Hour change.... 1 Hour blank on the graph.
On my side I was this night in front of my Pc screen creating a GTR face, listening to music with BT headset on my note 10 and my GTR was the Watch used on the Amazfit App when the Hour changed. I change the activate device reading your message to see if everything is OK on the Stratos 3.
PS: The GTR hasn't auto change the hour too.
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