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Active 2 - Sensors are dead

Topics about Amazfit Falcon, Cheetah, Balance, Active series watches, and all the questions regarding their use, etc.

Moderators: asoo, Watchmens

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When adding a new topic, use the template: Topic title [device name]
For example: Screen timeout question [Falcon]
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Chris927
Posts: 1
Joined: 06 Jan 2026, 13:07
Location: Paris
Contact:

Active 2 - Sensors are dead

Post by Chris927 »

Hello,
I have installed watchfaces on my Active 2.
I have installed Active 2 and GTR4 watchfaces, as the GTR4 is given as compatible for Active 2.

After installing those watchfaces, the sensors are not working anymore.
I don't know if that's a concidence or not, maybe I there was a hardware problem just at this time, but the cause to effect is strange.

I did a factory reset of the watch, but sensors remain dead: no green light and of course no health monitoring anymore.

Does anybody had the same issue ?
Exodus404
Posts: 1
Joined: 01 Jun 2025, 06:43
Location: jAKARTA
Contact:

Post by Exodus404 »

yeah in my case the screen is dead, luckily still under warranty and the service center replace my unit
so dont even try to install another wf to this watch even if the screen size is the same
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