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AmazFaces for iOS [Support]
发表于 : 17 11月 2020, 10:05
由 GIK-Team
In this topic, you may report a problem with our AmazFaces app for
iOS.
To do this, please, provide the following information:
App version (Stable or Beta)
Watch model
Phone model
OS version
Description of your problem
Filling example:
代码: 全选
App version: 3.0.111 Stable
Watch model: GTR
Phone model: iPhone 11
OS version: iOS 14.2
Not able to sync watch faces to zepp
Messages that does not meet these requirements will not be considered.
All information is transmitted to the developer, even if you do not receive a response in this thread.
Re: AmazFaces for iOS [Support]
发表于 : 15 6月 2022, 06:36
由 xiaozhiqi
App version (Stable or Beta):maazfaces ver.3.9.130
Watch model:T-REX 2
Phone model:iphone X
OS version:15.5
can not sync the faces,it shows "connecting...",no response...
Re: AmazFaces for iOS [Support]
发表于 : 01 7月 2022, 08:51
由 carsten_h
App version (Stable or Beta):Amazfaces ver.3.9.130
Watch model: GTR 2e with OS 1.7.3.1 (I think this OS is the problem!)
Phone model: iPhone 11
OS version: iOS 15.5
I can not sync the faces!
The app shows only "connecting..."
Nothing happens.
I think this happened since I installed version 1.7.3.1 of the GTR 2e!
Re: AmazFaces for iOS [Support]
发表于 : 04 8月 2022, 06:34
由 lucas.sm21
App version: 3.9
Watch model: Mi Band 7
Phone model: iPhone SE
OS version: iOS 15.4.1
Please add MiBand 7 device in the app. I can download .bin files through browser but can't sync to the band with amazfaces or amaztools without support in the app.
Re: AmazFaces for iOS [Support]
发表于 : 04 8月 2022, 07:25
由 Stas
There will be an update for the iOS version in the next few weeks
lucas.sm21 写了: 04 8月 2022, 06:34
App version: 3.9
Watch model: Mi Band 7
Phone model: iPhone SE
OS version: iOS 15.4.1
Please add MiBand 7 device in the app. I can download .bin files through browser but can't sync to the band with amazfaces or amaztools without support in the app.
Re: AmazFaces for iOS [Support]
发表于 : 25 8月 2022, 09:25
由 tomg1970
Hello, i have a problem to login with ios app.
Webbrowser Login is ok?
What can i do?
Re: AmazFaces for iOS [Support]
发表于 : 17 9月 2022, 19:44
由 bs7426
App version: 3.9.130
Watch model: GTR
Phone model: iPhone 11
OS version: iOS 15.6.1
The app does not seem to allow GTR4 as a selection. It is also not connecting to the watch. Previously worked fine with GTR2.
Is GTR 4 planned?
Re: AmazFaces for iOS [Support]
发表于 : 17 9月 2022, 20:04
由 GIK-Team
bs7426 写了: 17 9月 2022, 19:44
The app does not seem to allow GTR4 as a selection. It is also not connecting to the watch. Previously worked fine with GTR2.
Is GTR 4 planned?
At the moment we are preparing a big update for iOS. Be patient a little.

Re: AmazFaces for iOS [Support]
发表于 : 27 10月 2022, 14:53
由 electronikos
Can you give us a date for amazfit ios app update with gtr4 support? Can’t wait

Re: AmazFaces for iOS [Support]
发表于 : 17 11月 2022, 21:07
由 daweasel27
Hello everyone!
Trying to download some watch faces, but when I click on download it starts and stays there.
Re: AmazFaces for iOS [Support]
发表于 : 17 11月 2022, 21:33
由 GIK-Team
daweasel27 写了: 17 11月 2022, 21:07
Hello everyone!
Trying to download some watch faces, but when I click on download it starts and stays there.
Hello. The iOS version has not been updated for a long time. We are currently working on a new version.
Re: AmazFaces for iOS [Support]
发表于 : 18 11月 2022, 09:12
由 NanR20
Good morning AMAZFACES-Team,
for a future update for iOS, please include the GTR4 in the list of gadgets (GTR-List),
because now the only way to install WFs is using the ID-Number.
Thank you in advance for the nice work!!
Have a great day!!
Re: AmazFaces for iOS [Support]
发表于 : 18 11月 2022, 09:15
由 GIK-Team
NanR20 写了: 18 11月 2022, 09:12
for a future update for iOS, please include the GTR4 in the list of gadgets (GTR-List),
because now the only way to install WFs is using the ID-Number.
All devices that are available for Android will be available for iOS.

Re: AmazFaces for iOS [Support]
发表于 : 20 11月 2022, 10:49
由 Raku22
at this moment it's not possible to install new wf on gtr 4 with ios app ?
have a nicce day
Re: AmazFaces for iOS [Support]
发表于 : 20 11月 2022, 15:11
由 NanR20
You can, using the ID-Number option,
you put the number and you’ll find the WF for the GTR4 you want to install.
Cheers
Re: Support Ukraine 🇺🇦
发表于 : 21 11月 2022, 10:41
由 costero
por favor, Se puede saber porque con la aplicación que tenéis en iOS no aparece la opción del el amafit GTR 4. y porque cuando selecciono las de 47mm no me deja instalar en GTR 4
Gracias un saludo
Re: Support Ukraine 🇺🇦
发表于 : 21 11月 2022, 12:14
由 GIK-Team
costero 写了: 21 11月 2022, 10:41
por favor, Se puede saber porque con la aplicación que tenéis en iOS no aparece la opción del el amafit GTR 4. y porque cuando selecciono las de 47mm no me deja instalar en GTR 4
Gracias un saludo
Hello. The iOS version has not been updated for a long time. We are currently working on a new version. All devices that are available for Android will be available for iOS.
Re: AmazFaces for iOS [Support]
发表于 : 22 11月 2022, 15:44
由 carsten_h
Can someone tell me how it is possible to transfer big watchfaces (2.5MB) into a GTR 2e?
The transfer reaches 100% but when activating I get a message that it didn‘t worked.
Re: AmazFaces for iOS [Support]
发表于 : 23 11月 2022, 04:41
由 Unclelynn
App version: 3.9.130
Watch model: GTR 4
Phone model: iPhone Xs Max
OS version: iOS 16.0.3
GTR 4 not in the amazfit GTR list to pick in app.
Re: AmazFaces for iOS [Support]
发表于 : 27 11月 2022, 10:44
由 xckienfk
NanR20 写了: 20 11月 2022, 15:11
You can, using the ID-Number option,
you put the number and you’ll find the WF for the GTR4 you want to install.
Cheers
Hi, can you elaborate how to do this? Do we have to search in the app? And where can we get this number?
EDIT: Nevermind, found it. I didn't notice there is an option to search by ID in the app. Now my problem is, the installation is getting stuck in "Connecting..."
EDIT 2: I managed to sync the watch face using the method below. Anyone who encounters sync issues, you can try it as well.
1. Select a watch face to install in Amazfaces app.
2. Select Download > Install
3. Amazfaces app will show "Connecting..."
4. Switch to Zepp app
5. Zepp app will sync
6. Switch back to Amazfaces app
7. Amazfaces app will proceed to upload the watch face to your watch
8. Enjoy your new watch face
Re: AmazFaces for iOS [Support]
发表于 : 27 11月 2022, 21:00
由 NanR20
Delete the bin file downloaded in Files (blue app), restart your phone and also your watch.
After restarting both devices, open the Zepp app and connect your watch once again, open the Amazfaces app and choose GTR2 or GTR3.
Search for an WF using the ID-Number, look for your device (GTR4), connect and install, it’ll work again!
Re: AmazFaces for iOS [Support]
发表于 : 29 11月 2022, 21:39
由 daweasel27
GIK-Team 写了: 17 11月 2022, 21:33
daweasel27 写了: 17 11月 2022, 21:07
Hello everyone!
Trying to download some watch faces, but when I click on download it starts and stays there.
Hello. The iOS version has not been updated for a long time. We are currently working on a new version.
I am using android version
Re: AmazFaces for iOS [Support]
发表于 : 29 11月 2022, 22:15
由 GIK-Team
daweasel27 写了: 29 11月 2022, 21:39
I am using android version
viewtopic.php?t=1709
Re: AmazFaces for iOS [Support]
发表于 : 03 12月 2022, 21:26
由 MrKojima
App version: 3.9.130 (ios)
Watch model: Amazfit GTR 4
Phone model: iPhone XS
OS version: IOS 16.1.1
There is no option in the app to choose GTR 4.
Others have replied on using Search ID to find gtr4 watch faces on the ios app. Where can i get the ID number?
Re: AmazFaces for iOS [Support]
发表于 : 03 12月 2022, 22:08
由 GIK-Team
MrKojima 写了: 03 12月 2022, 21:26
Where can i get the ID number?
On the site, in the address bar, for example.
https://amazfitwatchfaces.com/gtr/view/29709
29709 is ID
Re: AmazFaces for iOS [Support]
发表于 : 05 12月 2022, 11:55
由 MrKojima
Thank you, i got it to work twice. But today when i tried to install new watch faces, it wouldn't connect.
I tried restarting the watch, phone. I even tried reinstalling zepp and amazefaces. I'm not sure what the bug is.