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GTS 4 Mini battery draining after firmware update
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When adding a new topic, use the template: Topic title [device name]
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All communication in this branch should only be in English.
When adding a new topic, use the template: Topic title [device name]
For example: Screen timeout question [GTR 3 Pro]
All communication in this branch should only be in English.
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ivblumen
- Mensajes: 9
- Registrado: 02 Mar 2023, 19:16
- Ubicación: brasil
- Has thanked: 2 times
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GTS 4 Mini battery draining after firmware update
Hello, I´ve had my GTS 4 mini for about 2 months, even created my own watchface, and quite happy with the watch. Until somedays ago, when Zepp app updated the watch firmware (4.3.23.1). Immediately after that, the battery duration went down from several days (about a week?) to just 2 days. I have everything turned off (automatic exercise detection, auto SpO2 metering, notifications, sleep assistance, display etc). Overnight, with screen off, it eats down some 20%. Did anyone else experience this? Does anyone have any suggestion? Is there a way to downgrade firmware? thank you.
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Bibauerfeld
- Mensajes: 1
- Registrado: 29 Mar 2023, 02:47
- Ubicación: Rio Grande do Sul
- Been thanked: 1 time
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I have the same problem after update to the same version as you did. I didn’t create any watchface…
And I don’t know how to solve this yet.
And I don’t know how to solve this yet.
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ivblumen
- Mensajes: 9
- Registrado: 02 Mar 2023, 19:16
- Ubicación: brasil
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we must complain to amazfit so that they hasten a fix (or even a firmware downgrade). I already did, please do it as well. The number of unhappy users complaining to them shoud add priority to a fix.
Yeah, me too. I did a factory reset and the drain issue is still there.
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farhad.dll
- Mensajes: 5
- Registrado: 03 Jul 2022, 04:40
- Ubicación: India
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Same issue with me. There was a firmware update out of the box the very first time that i started the watch. Its been an absolute pathetic experience. I have been an amazfit user for several years and have used around 4-5 watches such as Bip, Bip S, GTR, Trex but i really regret purchasing amazfit GTS 4 mini. The battery drops are sudden and irregular. Have shut off the HRM, SPO2, all possible alerts, no phone notifications etc. During one night the battery drop would be 2-3 % and the second night with the same settings its 20%. Just cant understand whats wrong so have decided to sell off the watch.
In case anyone finds a way to downgrade pls do share.
In case anyone finds a way to downgrade pls do share.
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farhad.dll
- Mensajes: 5
- Registrado: 03 Jul 2022, 04:40
- Ubicación: India
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Unfortunately the factory reset does not revert back to the earlier firmware. So its not of much use.
Had the same problem with Amazfit GTS 4 mini, the factory reset in the app (iOS) does not solve the problem.
But factury reset on the watch itself corrected it,
But factury reset on the watch itself corrected it,
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farhad.dll
- Mensajes: 5
- Registrado: 03 Jul 2022, 04:40
- Ubicación: India
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I got this as a response to my mail.
Hi there,
Thank you for contacting Amazfit Customer Support. We apologize if the product caused you any inconvenience! We have resolved this issue and released a new version. It is recommended to update to the latest version and then observe the watch's performance. Hope this helps. Any further questions, please feel free to reach out to us. We are more than happy to help! Thank you for your understanding and support!
Sincerely,
Seven
Amazfit Support
Unfortunately i have sold off the watch. Do let me know if anyone got the update for this ? or its just a standard response.
Rgds
Hi there,
Thank you for contacting Amazfit Customer Support. We apologize if the product caused you any inconvenience! We have resolved this issue and released a new version. It is recommended to update to the latest version and then observe the watch's performance. Hope this helps. Any further questions, please feel free to reach out to us. We are more than happy to help! Thank you for your understanding and support!
Sincerely,
Seven
Amazfit Support
Unfortunately i have sold off the watch. Do let me know if anyone got the update for this ? or its just a standard response.
Rgds
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ivblumen
- Mensajes: 9
- Registrado: 02 Mar 2023, 19:16
- Ubicación: brasil
- Has thanked: 2 times
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I updated 3 days ago, battery issue seems completely fixed. In 3 days decreased only 12%, with 1 minute heart monitoring and some gps bike rides. Didn't have the chance to test the gps problem (empty gaps in activities over 2 hours), but I expect it to be fixed as well.
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farhad.dll
- Mensajes: 5
- Registrado: 03 Jul 2022, 04:40
- Ubicación: India
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Thats good to know. Atleast it helped someone. Check all days of usage. In my case it would be fine first two days and then drop very drastically on the third day
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ivblumen
- Mensajes: 9
- Registrado: 02 Mar 2023, 19:16
- Ubicación: brasil
- Has thanked: 2 times
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after some days, I can say for sure it's fixed. Did a 4 hour gps activity today and no glitches in the recording. Charged last time some days ago, and even with some gps activities, 1 min heart monitoring, SpO2, sleep monitoring, there is still 74% battery left
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