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Can not find amazfit folder (IOS)
Posted: 04 Nov 2019, 12:42
by masterz
Is it just me or the amazfit app folders are gone? I cannot find the folder to replace watch faces. Before that I could not replace most of the watchfaces..
Amazfit is trying to make it harder?
Re: Can not find amazfit folder (IOS)
Posted: 04 Nov 2019, 15:14
by Stas
What watch model?
Re: Can not find amazfit folder (IOS)
Posted: 04 Nov 2019, 15:22
by johnbart
Me too
It’s app amazfit the probleme
the amazfit application no longer appears in the "file" application of IOS
Re: Can not find amazfit folder (IOS)
Posted: 04 Nov 2019, 15:40
by Stas
What watch model do you have?
Re: Can not find amazfit folder (IOS)
Posted: 04 Nov 2019, 18:51
by MVFGBH
I have the same problem. Iphone 7. After this recent update of the amazfit app the amazfit folder disapear.
Re: Can not find amazfit folder (IOS)
Posted: 04 Nov 2019, 19:35
by masterz
Stas wrote: 04 Nov 2019, 15:40
What watch model do you have?
GTR 47mm
Re: Can not find amazfit folder (IOS)
Posted: 04 Nov 2019, 21:26
by Stas
In the near future, there will be an update with corrections
Re: Can not find amazfit folder (IOS)
Posted: 05 Nov 2019, 17:43
by richie393
i got the same problem, can not find “Amazfit” folder in Files app. My device is iPhone 6s (ios 13.1.2).
Amazfit Verge Lite
Re: Can not find amazfit folder (IOS)
Posted: 06 Nov 2019, 19:27
by edilson
Same problem here, tried to reinstall the app but didn't work. My guess: it's a security updat, so custom watchfaces will be no longer avaliable (at least on my devide: amazfit gtr on iOS)
Re: Can not find amazfit folder (IOS)
Posted: 13 Nov 2019, 13:36
by MVFGBH
On android it works normal. Using amaztolls on ios the custom watch faces downloaded from here didin`t work. I still waiting a sulution for this problem.
Re: Can not find amazfit folder (IOS)
Posted: 14 Nov 2019, 05:43
by gads83
Yep same here

A pain!!
Luucky I have an Android phone I can change them with. Soooo much better on Android!!
Re: Can not find amazfit folder (IOS)
Posted: 15 Nov 2019, 01:06
by franluciani
Me too. I have a iPhone SE and AmazTools but when i try to install a custom WF for MiBand4, the app unpack and pack the .bin file, but the watchface is pixelated (i think the app have a older version from WFTool that we use to create the watch faces). I hope that fix this soon.
Re: Can not find amazfit folder (IOS)
Posted: 03 Dec 2019, 16:05
by aferrari22
The folder also disappeared from my iphone. before I could change faces. Without the folder is impossible. Will it be going to be fixed? Or did you make the change for this purpose?

Re: Can not find amazfit folder (IOS)
Posted: 10 Dec 2019, 17:40
by Icebox2
I´m using amaztools to do it. I download the watch face first, and from amaztools (conecting the watch first, i have a GTS), yo go to more/Install custom file> then you choose the bin file downloaded, and the app upload the watch face to the watch.
Try it.
Re: Can not find amazfit folder (IOS)
Posted: 19 Dec 2019, 03:17
by Chaboy
Do we have an update on this? Still having the same issue.
Thanks team for all your hardwork!
Re: Can not find amazfit folder (IOS)
Posted: 19 Dec 2019, 08:05
by osmat
After the latest Amazfit updates, the folder with watch faces is not available. Our team is working on an alternative installation method. In the near future, a version of the application with direct installation on the clock will be released.
Re: Can not find amazfit folder (IOS)
Posted: 02 Jan 2020, 05:28
by johnalang33
I can't access the Amazefit folder on my wife's phone at all, she has a GTR 42mm. The Amazface Android app, on my phone, syncs directly to my GTR 47mm and downloads the face without any other app. Will that update be coming to iPhone anytime soon?
Re: Can not find amazfit folder (IOS)
Posted: 02 Jan 2020, 05:29
by johnalang33
Great to hear, the Android app works awesome.
Re: Can not find amazfit folder (IOS)
Posted: 03 Jan 2020, 14:04
by Hurricane1980
I have the GTR 47mm and on my IOS i also can't find the folder and on my daughters Android Huawei tablet the Amazfit app is not compatible.
So please somebody help me installing other AmazFaces. Is there a 'how to' ? Or when is there a IOS update that will fix this issue.
Many thanks !
Re: Can not find amazfit folder (IOS)
Posted: 03 Jan 2020, 15:58
by itnocs
I have an Amazfit Verge Lite watch with Iphone SE ios 13.3. The Amazfit application does not request access to the system folders in the Files app (there is no app folder) so I can't install custom clock pages as described in the Amazfaces app! What's next?? Thank you in advance for your help!
Re: Can not find amazfit folder (IOS)
Posted: 20 Jan 2020, 11:21
by osmat
Unfortunately, due to frequent changes in the Amazfit and Mi fit applications, we do not always have time to respond in time to problems at work. The ios update wave has made some adjustments. We are working on fixing bugs and your feedback is important to us. At the moment, only direct installation works in the application on iOS.