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Amazeface app crashes
Posted: 10 Oct 2019, 18:50
by Niko74
Phone: LG G6
OS: Android 9
First I downloaded face from Amazefit app as instructed. When trying to download from this app it crashes.
No matter what face you are downloading.
No i can not get my faworite fase anymore
Re: Amazeface app crashes
Posted: 11 Oct 2019, 08:25
by Stas
What is your watch model ?
Re: Amazeface app crashes
Posted: 11 Oct 2019, 14:47
by Niko74
GTR 47mm
Re: Amazeface app crashes
Posted: 11 Oct 2019, 16:29
by Stas
we will release fixes in the next update
Re: Amazeface app crashes
Posted: 12 Oct 2019, 08:03
by Nonaud
I've the same problem , the App crash when trying download a watchfaces.
GTR HONOR 9
Re: Amazeface app crashes
Posted: 21 Oct 2019, 16:46
by Niko74
Can you fix this allready!
Re: Amazeface app crashes
Posted: 22 Oct 2019, 11:49
by XADE
Any update on this? I've just started getting the same
Re: Amazeface app crashes
Posted: 21 Nov 2019, 12:59
by Kannappady
I have the same issue too. Not able to download any watchfaces
Re: Amazeface app crashes
Posted: 21 Nov 2019, 13:50
by GIK-Team
We are preparing an update.
Re: Amazeface app crashes
Posted: 26 Nov 2019, 10:06
by Kannappady
Can you please let us know by when it will be available?
Re: Amazeface app crashes
Posted: 26 Nov 2019, 14:41
by GIK-Team
Kannappady wrote: 26 Nov 2019, 10:06
Can you please let us know by when it will be available?
Beta will be available in a few hours. We have already uploaded it to the market.
https://amazfitwatchfaces.com/external/22
Re: Amazeface app crashes
Posted: 28 Nov 2019, 10:02
by ast02
For the last two days Amazfaces app (Android) closes itself when I try to download a watchface for my GTR 42 mm...
Is there someyhing wrong with tje app ?
Re: Amazeface app crashes
Posted: 28 Nov 2019, 14:17
by osmat
ast02 wrote: 28 Nov 2019, 10:02
For the last two days Amazfaces app (Android) closes itself when I try to download a watchface for my GTR 42 mm...
Is there someyhing wrong with tje app ?
Please uninstall the application and exit the beta test. Then install the stable version.
Re: Amazeface app crashes
Posted: 28 Nov 2019, 20:06
by ast02
I am not using the beta version (ı checked all my apps , there is no beta version)...I uninstalled the app and reinstalled it, but couldn't solve the problem...
Re: Amazeface app crashes
Posted: 28 Nov 2019, 21:43
by GIK-Team
ast02 wrote: 28 Nov 2019, 20:06
How can I exit beta test ?
https://play.google.com/apps/testing/co ... chfaces.st
There is a button to quit testing.
Re: Amazeface app crashes
Posted: 05 Dec 2019, 15:33
by Zimaia
+1
App crashes everytime i trie to download a face. Never used the beta one. I get my watch today so the only app i get is the stable one.
Re: Amazeface app crashes
Posted: 06 Dec 2019, 11:32
by Don MC
Crashed for me too. I uninstalled the app, manually installed a downloaded v. 1.1. of the app and then updated it through the Play Store (updated to a version from Dec 4). Works now.
Re: Amazeface app crashes
Posted: 12 Dec 2019, 15:56
by Kannappady
I updated again yesterday 11th Dec and again the app is crashing. Not able to download any faces. Please check.
Re: Amazeface app crashes
Posted: 13 Dec 2019, 22:44
by Dark87ma'
Hello,
since 8 days impossible to download a watchface for my gts, despite having uninstall and reinstall the app
Re: Amazeface app crashes
Posted: 14 Dec 2019, 13:56
by Gigs11
Amazfit gtr 47,xiaomi mi9,android 10,kod preuzimanja lica za sat aplikacija se automatski ruši...nakon zadnjeg ažuriranja..
Re: Amazeface app crashes
Posted: 15 Dec 2019, 22:22
by meszilaci
Hi guys,
Unfortunately the application is useless ,because impossible to download any watchface, crashes all the times!!
Re: Amazeface app crashes
Posted: 16 Dec 2019, 14:48
by nimmer
Mine crashes as well - worked yesterday, and haven't installed any updates or new apps.
OnePlus 7 Pro,Android 10, GTR 47
Re: Amazeface app crashes
Posted: 16 Dec 2019, 15:58
by Gigs11
Ne radi
Re: Amazeface app crashes
Posted: 17 Dec 2019, 08:30
by jaden1325
confirm the crash,
Can't download any watch face.
Mi 8, MIUI 11, Android 10, GTS
Re: Amazeface app crashes
Posted: 18 Dec 2019, 21:11
by Fibrenl
Same here crash android 10