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Need help!

Posted: 17 Oct 2023, 05:01
by Kifrawi
Hi Admin,

I am facing problem with my amazfit account. This account was deactivate by someone's else but my work are still shown in amazfit catalog.

Need your help to removed all my work/watchfaces under nickname ( Kifrawi & User82265 ).

Thanks in advance. I'll will updated my work since i have my new account right now. Thanks in advance.


Thanks,
Kifrawi

Re: Need help!

Posted: 17 Oct 2023, 07:20
by GIK-Team
Kifrawi wrote: 17 Oct 2023, 05:01
Hi Admin,

I am facing problem with my amazfit account. This account was deactivate by someone's else but my work are still shown in amazfit catalog.

Need your help to removed all my work/watchfaces under nickname ( Kifrawi & User82265 ).

Thanks in advance. I'll will updated my work since i have my new account right now. Thanks in advance.


Thanks,
Kifrawi
Here's a potential response in English:

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Dear Kifrawi,

Thank you for reaching out. We understand your concern and would like to clarify a few things:

1. Based on our records, it seems you deleted your account and a portion of your watch faces. The remaining watch faces that were not deleted were automatically attributed to the non-existent system user "User82265".

2. Please be informed that, as per our Terms and Conditions under the content section, when materials (files) are uploaded to amazfitwatchfaces.com, users provide the Administration and Owners of the website with the full right of free use and distribution of the said materials. Therefore, any remaining materials can only be removed through a DMCA claim if you can provide adequate proof that they are indeed your creations.

3. It's important to note that there were numerous reports of inappropriate actions from your account, including mass reporting of comments and deletion of content. This behavior was detected by our system as a potential account breach. We took action to protect the integrity of our platform.

We respect the rights of creators and if you believe your intellectual property rights have been violated, we would advise you to proceed with the proper DMCA process. However, given the circumstances, we also urge you to engage with our platform in a constructive and respectful manner.