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My Favourites 'API Error, Authentication Failed'
Posted: 10 May 2020, 03:32
by ianm70
The app crashed and now when I try to access My Favourites I get 'API Error, Authentication Failed' error. I have deleted and reinstalled the app, logged out and logged back in and even changed my password and logged in again but still the same error, so I can't access My Favourites
If anyone can shed any light on this for me I would appreciate it
Many thanks
Ian
Re: My Favourites 'API Error, Authentication Failed'
Posted: 10 May 2020, 06:56
by GIK-Team
ianm70 wrote: 10 May 2020, 03:32
The app crashed and now when I try to access My Favourites I get 'API Error, Authentication Failed' error. I have deleted and reinstalled the app, logged out and logged back in and even changed my password and logged in again but still the same error, so I can't access My Favourites
If anyone can shed any light on this for me I would appreciate it
Many thanks
Ian
iOS or Android?
Re: My Favourites 'API Error, Authentication Failed'
Posted: 10 May 2020, 12:08
by Lordalpine
Did you try :
Force close the App
Delete it
Restart the phone
Reinstall