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Amazfaces Failed to sync IOS
Posted: 16 Mar 2020, 14:12
by mahesoo
Hello currenty i'm on latest IOS 13 and using the latest amazfaces app on iphone. so i tried many times to change the watchfaces with amazfaces
the amazfaces app can detect my verge lite but always failed to sync can you give me a hand how solve that problem? thank you
Re: Amazfaces Failed to sync IOS
Posted: 17 Mar 2020, 16:54
by taw_bip
Re: Amazfaces Failed to sync IOS
Posted: 19 Mar 2020, 20:31
by Giovana
Me too.
Re: Amazfaces Failed to sync IOS
Posted: 20 Mar 2020, 14:44
by osmat
At what point does the error occur?
Sometimes the phone goes into sleep mode and installation may be interrupted.
Re: Amazfaces Failed to sync IOS
Posted: 20 Mar 2020, 19:12
by Giovana
right at the beginning it already shows the error, less than 2 seconds. I have the impression that he loses the connection with the clock, having to locate it again.
Re: Amazfaces Failed to sync IOS
Posted: 20 Mar 2020, 19:26
by osmat
Giovana wrote: 20 Mar 2020, 19:12
right at the beginning it already shows the error, less than 2 seconds. I have the impression that he loses the connection with the clock, having to locate it again.
Specify the version of the application (at the bottom of the menu)
Re: Amazfaces Failed to sync IOS
Posted: 21 Mar 2020, 11:20
by Oconrecon
Same here. iPhone X w latest software + a new T-Rex
I’ll keep my phone awake for the entire download, the watchface indicates it’s syncing, the app gets to 99%, then it says it failed.
I’ve tried:
• Restarting the app
• Restarting the phone
• Restarting the watch
• Cycling Bluetooth
Any ideas? Some great watch faces I’d like to try.
I’ve tried 5-6 times. Still no luck.
Re: Amazfaces Failed to sync IOS
Posted: 21 Mar 2020, 11:47
by Oconrecon
Wha-what? Read those instructions. Maybe this just isn’t for me.
Are those instructions for the app?
https://amazfitwatchfaces.com/awapp
Or more the website?
https://amazfitwatchfaces.com/t-rex/updated
Re: Amazfaces Failed to sync IOS
Posted: 22 Mar 2020, 18:56
by osmat
Oconrecon wrote: 21 Mar 2020, 11:20
Same here. iPhone X w latest software + a new T-Rex
I’ll keep my phone awake for the entire download, the watchface indicates it’s syncing, the app gets to 99%, then it says it failed.
I’ve tried:
• Restarting the app
• Restarting the phone
• Restarting the watch
• Cycling Bluetooth
Any ideas? Some great watch faces I’d like to try.
I’ve tried 5-6 times. Still no luck.
Are you using a beta version of the application? Specify Version Number
Re: Amazfaces Failed to sync Android
Posted: 23 Mar 2020, 14:08
by Designman
I am having the same issue, running Amazfaces version. 1.4.66 on Android 10. The app worked well until the latest update, now it consistently displays a "not connected" message when I select download on any watchface. It often also shows a "Start Discovery" tab, which closes the app when I select it. I have switched Bluetooth off and on multiple times, restarted the watch and the phone multiple times, and have uninstalled and reinstalled both the Amazfit app and the Amazfaces app.
Re: Amazfaces Failed to sync Android
Posted: 23 Mar 2020, 16:37
by osmat
Designman wrote: 23 Mar 2020, 14:08
I am having the same issue, running Amazfaces version. 1.4.66 on Android 10. The app worked well until the latest update, now it consistently displays a "not connected" message when I select download on any watchface. It often also shows a "Start Discovery" tab, which closes the app when I select it. I have switched Bluetooth off and on multiple times, restarted the watch and the phone multiple times, and have uninstalled and reinstalled both the Amazfit app and the Amazfaces app.
What is your watch?
Re: Amazfaces Failed to sync IOS
Posted: 26 Mar 2020, 12:48
by Alcerri63
Hello, I have the same issue in my Android phone (asus max pro m2).
I just updated the Amazfit Watchfaces app, when asked by Google Play.
Thus, I don't think it's somehow related to the Operating System of the device: I guess that the problem is more on the new update.
Can you kindly help with this issue?
Thanks
Re: Amazfaces Failed to sync IOS
Posted: 26 Mar 2020, 12:49
by Alcerri63
Or, in case, is it possible to revert back to the previous version of the application?
Re: Amazfaces Failed to sync IOS
Posted: 31 Mar 2020, 08:58
by Alcerri63
Hello all,
after the last update of the app, the synch process now is working perfectly fine on android!
Thanks to the deveolper!
Great job