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Re: Amazeface app crashes

Posted: 20 Dec 2019, 15:04
by Fibrenl
Amy fix

Re: Amazeface app crashes

Posted: 21 Dec 2019, 17:45
by Gigs11
Android 10,ne radi,beskorisna aplikacija

Re: Amazeface app crashes

Posted: 23 Dec 2019, 13:16
by Gigs11
Ne znate popraviti bug,i nakon više ažurriranja ne radi

Re: Amazeface app crashes

Posted: 23 Dec 2019, 14:24
by Fibrenl
Still no Fix?

Re: Amazeface app crashes

Posted: 25 Dec 2019, 20:16
by Gigs11
Naravno da nema

Re: Amazeface app crashes

Posted: 27 Dec 2019, 17:43
by ast02
During the last week I was not able to download watchfaces. I reinstalled the app, choose a watcface, at tha left of download button there is a settings choice, ı select "file swap" method..Download the watchface and it works.....

Re: Amazeface app crashes

Posted: 27 Dec 2019, 20:23
by Robija
^^^ Thanks, app is working now just fine

Re: Amazeface app crashes

Posted: 28 Dec 2019, 06:09
by Infinity99
Phone : Samsung Galaxy Note 3 Exynos
Watch : GTR 47mm
I have same problem,in my case,the watch start to install but when it reaches 100%,the watchfaces become the default one?

Can you tell me how to fix it?

Re: Amazeface app crashes

Posted: 28 Dec 2019, 12:45
by Dalidah
Hello,
after upgrading my OP6 to Android 10 the app crashes when trying to download a watchface. Tried uninstalling and reinstalling and had no luck :)

Re: Amazeface app crashes

Posted: 01 Jan 2020, 09:19
by Aleksandar
Can you please help, I've got a new Amazfit GTS, and I can not start it because of problems with the Amazfit app. It crash at the "date of birth" imformation and i can not continue with registration.

Re: Amazeface app crashes

Posted: 01 Jan 2020, 12:17
by spyros_m
The Amazfit app crashes when i am trying to input the "date of birth". Therefore I can't proceed with registration. Is anyone solved this problem?

Re: Amazeface app crashes

Posted: 01 Jan 2020, 12:49
by jmluque94
I have the same problem with my brand new watch, when I'm going to introduce the birth date the app crashes. Please, there is a fix for this?

Re: Amazeface app crashes

Posted: 01 Jan 2020, 18:46
by jmluque94
Hi guys, I just installed an older version (2.9) and everything works fine. Its disgusting that we have to do these things to get the watch working.

Re: Amazeface app crashes

Posted: 20 Jan 2020, 11:19
by osmat
Older versions may not work for their own reasons, so we recommend using the latest beta version. Unfortunately, due to frequent changes in the Amazfit and Mi fit applications, we do not always have time to respond in time to problems at work. Android update wave has made its corrections. We are working on fixing bugs and your feedback is important to us. So we returned to the application the old installation method through file spoofing.

Re: Amazeface app crashes

Posted: 24 Apr 2020, 16:14
by bataraja
Today AmazFaces app suddenly stops! When I try to run it app crash every time. I try to clear cache, I try to reinstall it but nothing helps. I have Amazfit GTR 47mm and Xiaomi Redmi Note 8 Pro and everything was fine until today.

Re: Amazeface app crashes

Posted: 24 Apr 2020, 21:21
by osmat
bataraja wrote: 24 Apr 2020, 16:14
Today AmazFaces app suddenly stops! When I try to run it app crash every time. I try to clear cache, I try to reinstall it but nothing helps. I have Amazfit GTR 47mm and Xiaomi Redmi Note 8 Pro and everything was fine until today.
This happened after the update ?

Re: Amazeface app crashes

Posted: 25 Apr 2020, 03:28
by Notaniphone
I also have the app crash today. Uninstalled and re-installed and same result. AmazFaces app refuses to run.
Xiaomi Redmi Note 7 pro and Amazfit GTR 47mm

Re: Amazeface app crashes

Posted: 25 Apr 2020, 07:43
by bataraja
osmat wrote: 24 Apr 2020, 21:21
bataraja wrote: 24 Apr 2020, 16:14
Today AmazFaces app suddenly stops! When I try to run it app crash every time. I try to clear cache, I try to reinstall it but nothing helps. I have Amazfit GTR 47mm and Xiaomi Redmi Note 8 Pro and everything was fine until today.
This happened after the update ?
There was no update. Not for the app and not for the phone.

Re: Amazeface app crashes

Posted: 25 Apr 2020, 07:44
by bataraja
Notaniphone wrote: 25 Apr 2020, 03:28
I also have the app crash today. Uninstalled and re-installed and same result. AmazFaces app refuses to run.
Xiaomi Redmi Note 7 pro and Amazfit GTR 47mm
Good to know that I'm not the only one. ;)

Re: Amazeface app crashes

Posted: 26 Apr 2020, 00:49
by Notaniphone
Amazfaces is working today. What ever was changed - Thanks!

Re: Amazeface app crashes

Posted: 26 Apr 2020, 07:44
by bataraja
In my case, this morning app Amazface starts, you can browse the watch faces but when you try to install any of them the app crash everytime! :(

Re: Amazeface app crashes

Posted: 26 Apr 2020, 10:45
by osmat
bataraja wrote: 26 Apr 2020, 07:44
In my case, this morning app Amazface starts, you can browse the watch faces but when you try to install any of them the app crash everytime! :(
Clear application data

Re: Amazeface app crashes

Posted: 26 Apr 2020, 11:01
by bataraja
osmat wrote: 26 Apr 2020, 10:45
bataraja wrote: 26 Apr 2020, 07:44
In my case, this morning app Amazface starts, you can browse the watch faces but when you try to install any of them the app crash everytime! :(
Clear application data
I try that but no results. When I try to download face and click "REPLACE" button program crash. There is no "AMAZFIT" button like few days ago, just crash... :(

p.s. Some of watch faces from my favorite list works (but mostly of them crashes)

Re: Amazeface app crashes

Posted: 06 Jun 2020, 20:18
by osmat
pmanikas wrote: 05 Jun 2020, 14:32
Same problem here with ios 13.5 and Amazfit Bip. Once I selected the watch model (Amazfit Bip/Amazfit Bip lite) app instantly crashed and keeps doing the same on startup. Are you planning to fix this?
Thank you for your message. Our team is working on a fix.

Re: Amazeface app crashes

Posted: 07 Jun 2020, 02:37
by aa151006
Same here...after the security update ios 13.5.1 i cant open the amazfaces app... may b bcoz of the update...i dont know...need help...tqvm