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AmazFaces for iOS [Support]
Posted: 17 Nov 2020, 10:05
by GIK-Team
In this topic, you may report a problem with our AmazFaces app for
iOS.
To do this, please, provide the following information:
App version (Stable or Beta)
Watch model
Phone model
OS version
Description of your problem
Filling example:
Code: Select all
App version: 3.0.111 Stable
Watch model: GTR
Phone model: iPhone 11
OS version: iOS 14.2
Not able to sync watch faces to zepp
All information is transmitted to the developer, even if you do not receive a response in this thread.
Re: AmazFaces for iOS [Support]
Posted: 17 Nov 2020, 10:13
by Soul71
App version: 3.0 beta (87)
Watch model: BIP S Lite
Phone model: iPhone 11
OS version: iOS 14.2
Not able to sync watch faces
Re: AmazFaces for iOS [Support]
Posted: 17 Nov 2020, 12:22
by Stas
For BIP S installer need testers) next week will be build for testflight IOS. We will be glad if you join the testing
Soul71 wrote: 17 Nov 2020, 10:13
App version: 3.0 beta (87)
Watch model: BIP S Lite
Phone model: iPhone 11
OS version: iOS 14.2
Not able to sync watch faces
Re: AmazFaces for iOS [Support]
Posted: 17 Nov 2020, 15:24
by wing0826
App version: 2.9 / 3.0 beta(87)
Watch model: GTR1 47mm 1.3.7.16
Phone model: iphone xs max
OS version: ios13.5.1
can not sync by amazfaces
but I can sync by amzatools
Re: AmazFaces for iOS [Support]
Posted: 17 Nov 2020, 15:54
by Stas
https://firebasestorage.googleapis.com/ ... ce2f2b67fd
If it doesn't help, please write again
wing0826 wrote: 17 Nov 2020, 15:24
App version: 2.9 / 3.0 beta
Watch model: GTR1 47mm 1.3.7.16
Phone model: iphone xs max
OS version: ios13.5.1
can not sync by amazfaces
but I can sync by amzatools
Re: AmazFaces for iOS [Support]
Posted: 17 Nov 2020, 22:46
by Hendrik81
App version: 2.9.86
Watch model: GTR 47mm
Phone model: iPhone 11 Pro
OS version: iOS 14.1
Not able to sync watch faces to zepp
Re: AmazFaces for iOS [Support]
Posted: 18 Nov 2020, 02:01
by wing0826
I tried this way
but it's the same
https://streamable.com/9bwdzl
Stas wrote: 17 Nov 2020, 15:54
Re: AmazFaces for iOS [Support]
Posted: 18 Nov 2020, 05:01
by aiman316
App version: 2.9.86
Watch model: Amazfit GTR 2
Phone model: iPhone 8 Plus
OS version: iOS 14.2
Catalog Empty (nothing found on your request)
Re: AmazFaces for iOS [Support]
Posted: 18 Nov 2020, 11:26
by Soul71
Stas wrote: 17 Nov 2020, 12:22
For BIP S installer need testers) next week will be build for testflight IOS. We will be glad if you join the testing
I will help you gladly! As you have seen I already am testing the beta with testflight.
Re: AmazFaces for iOS [Support]
Posted: 18 Nov 2020, 12:50
by Stas
Low battery in watch, charge and try again
Re: AmazFaces for iOS [Support]
Posted: 19 Nov 2020, 03:39
by edd1230
代码： 全选
App version: 3.0.111 Stable
Watch model: GTR
Phone model: iPhone max s
OS version: iOS 14.2
Not able to sync watch faces to zepp
Re: AmazFaces for iOS [Support]
Posted: 19 Nov 2020, 08:22
by wing0826
hi~
it's the same
https://streamable.com/2k0b7a
Stas wrote: 18 Nov 2020, 12:50
Low battery in watch, charge and try again
Re: AmazFaces for iOS [Support]
Posted: 19 Nov 2020, 15:39
by Wallaby
Hi.
Same problem here with Amazfit Bip S Lite: when I try to install a watchface, this window pops up with "Synchronize the watch with the MiFit/Zepp application...".
I can do this several times and try to install the watchface again but the same window pops up again. In the WatchFace App my Bip S Lite is connected and shows 100% battery. Even if I disconnect the watch in the App and reconnect it - no installation possible. Only the above mentioned window shows up again and again.
App Version: 3.0 (87) Beta
Amazit Bip Lite S (from german discounter ALDI)
Phone Model: iPhone X
iOS Version: 14.2
Re: AmazFaces for iOS [Support]
Posted: 19 Nov 2020, 15:55
by Stas
For BIP S installer need testers) next week will be build for testflight IOS. We will be glad if you join the testing
Wallaby wrote: 19 Nov 2020, 15:39
Hi.
Same problem here with Amazfit Bip S Lite: when I try to install a watchface, this window pops up with "Synchronize the watch with the MiFit/Zepp application...".
I can do this several times and try to install the watchface again but the same window pops up again. In the WatchFace App my Bip S Lite is connected and shows 100% battery. Even if I disconnect the watch in the App and reconnect it - no installation possible. Only the above mentioned window shows up again and again.
App Version: 3.0 (87) Beta
Amazit Bip Lite S (from german discounter ALDI)
Phone Model: iPhone X
iOS Version: 14.2
Re: AmazFaces for iOS [Support]
Posted: 19 Nov 2020, 16:24
by wing0826
BTW
I also have a T-REX , it can work with my iphone.
some Taiwan users can not sync for GTR1, including me, we bought it in November, the ex-factory date is October, I hope it can help the best watchface app.
Re: AmazFaces for iOS [Support]
Posted: 21 Nov 2020, 02:46
by kleon73
Hi there,
I found there's some problem to download WF to T Rex and seems it will only download and apply the first file if the WF have multiple selection. FYI. keep up and you guys the best!
Re: AmazFaces for iOS [Support]
Posted: 24 Nov 2020, 12:33
by Martín Sarasúa
app version 2.9.86
GTR Lite 47 mm
Iphone 6
iOS 14.2
How do I use the faces in my watch? Have already downloaded them with the app but can't use them.
Re: AmazFaces for iOS [Support]
Posted: 24 Nov 2020, 18:10
by Pirlo2806
Hi,
I have a problem with the AmazFaces app , I don’t charge a new screen
App version : 2.9.86
GTR 47
iPhone XS
IOS 14.2
Re: AmazFaces for iOS [Support]
Posted: 07 Dec 2020, 00:57
by wing0826
I can sync!!
App version: 3.0 beta(88)
Watch model: GTR1 47mm 1.3.7.16
Phone model: iphone xs max
OS version: ios13.5.1
but it can not work in background when it sync
I must stay in app
Re: AmazFaces for iOS [Support]
Posted: 26 Dec 2020, 10:53
by alxleon2000
when will the connection with Amazfit X be available?
I use iPhone 12
thank you so much
Alex
Re: AmazFaces for iOS [Support]
Posted: 26 Dec 2020, 13:05
by osmat
alxleon2000 wrote: 26 Dec 2020, 10:53
when will the connection with Amazfit X be available?
I use iPhone 12
thank you so much
Alex
Perhaps in future updates at the moment you can use other applications for example Amaztools
Re: AmazFaces for iOS [Support]
Posted: 26 Dec 2020, 18:33
by lorenzoalberghina
App version: 3.0.89
Watch model: VERGE LITE
Phone model: iPhone 8
OS version: iOS 14.2
The app is not able to find the device.
Re: AmazFaces for iOS [Support]
Posted: 29 Dec 2020, 18:17
by Heli_Guy
Considering buying Zepp Z.
Does the app support Zepp Z watch?
Re: AmazFaces for iOS [Support]
Posted: 24 Jan 2021, 08:33
by schleswig
App version: 3.1.90 testflight version
Watch model: Amazfit GTR2
Phone model: Iphone SE old
OS version: 14.3
It is not possible to transfer a watchface from amazfitwatchfaces to the gtr2.
what is the right way?
please help me.
thanks
Not working to synchronize
Posted: 28 Feb 2021, 03:54
by AmazfitGTS89
Hi GIK Team,
I have any problem to change watchface on amazfaces with zepp, that always exception synchorinze your zepp connection status.. i have turn on discoverable on zepp but still not working..
i have one month to used Amazfit GTS.. i used IOS version 14.4 , for Zepp 5.9.0 version and Amazfaces 3.2.94. Could you please to give me solution?
